SBI ATM fraud: Customer to get full refund with 10% interest from State Bank of India, orders Delhi State Consumer Commission

After an 11-year legal battle, an SBI customer has won a case against the bank for fraudulent ATM withdrawals. The Delhi State Consumer Commission ordered SBI to refund Rs 20,000 with 10% interest from 2014, plus compensation for distress and litigation costs. This ruling reinforces consumer rights and banks' responsibility to address unauthorized transactions promptly, referencing RBI's 'Zero Liability' guidelines. Read more.