Money stuck in BluSmart wallet? Here are your options for claiming a refund or withdrawal

BluSmart customers are facing issues with withdrawing money from their wallets amid concerns about the company's future. Despite the app's non-refundable policy, legal experts suggest users have rights and can pursue refunds through customer support, grievance cells, or consumer protection avenues. The RBI's regulatory purview is limited, but customers can seek redressal under the Consumer Protection Act.