Book, cancel, and track train tickets with ease: What IRCTC's AskDISHA 2.0 offers passengers, check its features, how to book train tickets, check refund status and more

IRCTC's AskDISHA 2.0, an AI-powered virtual assistant, simplifies train ticket booking and refund processes. Users can effortlessly book tickets using voice commands in multiple languages and secure OTP authentication. The assistant also facilitates quick refund status checks and ticket cancellations, enhancing user experience by streamlining travel-related tasks and minimizing complexities.