Air passenger wins Rs 2.74 lakh compensation for loss of personal luggage in check-in bag but only after 6 years legal battle

After a six-year legal battle, Kumar, an air passenger, has won Rs 2.74 lakh in compensation from an airline for lost items from his check-in bag. The Haryana State Consumer Commission upheld the decision, highlighting the airline's deficiency in service. The dispute arose in 2019 when Kumar's luggage arrived damaged in Delhi, with valuables worth Rs 2 lakh missing. Read below to know how Kumar won.